FestivBela Events Private Limited[cite: 3]
Company Name: FestivBela Events Private Limited[cite: 3]
Support Email: info@festivbela.com[cite: 3]
Welcome to FestivBela[cite: 3].
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and FestivBela Events Private Limited ("FestivBela", "Company", "we", "us", or "our")[cite: 3].
FestivBela operates an online event discovery and ticketing marketplace that enables verified event organizers ("Hosts") to create, publish, manage, and sell tickets for events while allowing verified attendees ("Attendees") to discover events and purchase tickets through the FestivBela platform[cite: 3]. FestivBela provides digital infrastructure, event listing services, user and host verification services, ticket management systems, online payment facilitation, communication support, and marketplace services[cite: 3].
FestivBela acts as a technology platform connecting Hosts and Attendees[cite: 3]. Unless specifically stated otherwise, FestivBela does not organize, conduct, sponsor, control, or guarantee any event listed by a Host[cite: 3]. The Host remains solely responsible for event planning, execution, permissions, safety arrangements, legal compliance, and overall management of the event[cite: 3].
By accessing or using FestivBela's website, application, platform services, or purchasing tickets through the platform, you agree to be bound by these Terms, the Privacy Policy, Refund Policy, Host Policies, and other applicable policies published by FestivBela from time to time[cite: 3]. If you do not agree with these Terms, you must discontinue using FestivBela services[cite: 3].
FestivBela is operated by: FestivBela Events Private Limited[cite: 3].
FestivBela is an India-based event ticketing marketplace providing services throughout India[cite: 3]. The Company provides an online platform where:
FestivBela reserves the right to expand, modify, suspend, or discontinue any part of its services based on operational requirements, legal obligations, technological developments, or business decisions[cite: 3].
FestivBela operates as an online event ticket marketplace[cite: 3]. The primary functions of the platform include:
FestivBela does not act as:
The Host is responsible for ensuring that the event is conducted according to applicable laws, safety requirements, and commitments made to ticket holders[cite: 3].
For the purpose of these Terms, the following definitions shall apply[cite: 3]:
By accessing or using FestivBela services, you confirm that:
These Terms apply whether you access FestivBela through: Website; Mobile application; Google login services; Email-based registration; Any future platform developed by FestivBela[cite: 3].
To use FestivBela services, users must:
To become a Host on FestivBela:
Organizations and companies may become Hosts through authorized representatives who complete required verification procedures[cite: 3]. FestivBela reserves the right to request proof of eligibility at any stage[cite: 3].
Users may create accounts on FestivBela through available registration methods, including: a. Email-based registration; b. Google authentication; c. Other authentication methods introduced by FestivBela[cite: 3].
During registration, users agree to provide accurate information and maintain updated account details[cite: 3]. Users are responsible for: Protecting account credentials; Preventing unauthorized account access; Informing FestivBela of suspected misuse[cite: 3]. FestivBela shall not be responsible for losses resulting from a user's failure to protect their account information[cite: 3].
FestivBela allows users to access their accounts through supported authentication methods. Users may log in using: a. Registered email credentials; b. Google login authentication; c. Other secure login methods introduced by FestivBela[cite: 3].
Where third-party authentication services are used, users acknowledge that such services may operate under their own terms and privacy policies[cite: 3]. Users must ensure that their login information remains secure and must not share access to their FestivBela account with unauthorized persons[cite: 3].
All information provided by users must be: Accurate; Complete; Current; Legally valid[cite: 3].
Users must not provide: False identity information; Fake documents; Incorrect contact details; Misleading information[cite: 3].
Providing incorrect or fraudulent information may result in:
FestivBela uses verification procedures to improve platform safety, prevent fraud, and create a trusted event ecosystem[cite: 3]. FestivBela may require users to complete verification procedures before accessing certain services[cite: 3]. Verification may include: a. Aadhaar verification; b. KYC verification; c. Phone number verification; d. Email verification; e. Additional security checks[cite: 3].
FestivBela reserves the right to refuse access to certain platform features where required verification has not been completed[cite: 3].
FestivBela may use Aadhaar-based verification and KYC procedures for identity confirmation[cite: 3]. Verification may be required for: Hosts creating events; Attendees purchasing tickets; Ticket transfer requests; Fraud prevention processes; Regulatory compliance[cite: 3].
Users authorize FestivBela and its authorized service providers to conduct verification checks where legally permitted[cite: 3]. Verification information shall be handled according to FestivBela's Privacy Policy and applicable Indian data protection laws[cite: 3].
All Attendees purchasing tickets through FestivBela must complete required verification procedures[cite: 3]. During ticket purchase:
After successful ticket purchase: Attendees generally need only carry their valid digital ticket for event entry; Additional identity checks may occur only in cases involving security concerns, fraud prevention, ticket transfers, legal requirements, or venue requirements[cite: 3].
To become a Host on FestivBela, an individual or organization must satisfy the following requirements[cite: 3]:
Individual Hosts: Must be at least 18 years old; Must be an Indian citizen; Must complete Aadhaar and KYC verification; Must provide accurate event and personal information[cite: 3].
Corporate or Organization Hosts: Must provide valid organizational information; Must have an authorized representative managing the account; Must complete required verification procedures[cite: 3].
FestivBela may reject or restrict Host access where eligibility requirements are not satisfied[cite: 3].
Hosts must create an account and complete required verification before publishing events[cite: 3]. By registering as a Host, the Host confirms that:
FestivBela may request additional documents or information before approving a Host account or event listing[cite: 3].
Host verification is mandatory to maintain trust, transparency, and safety on the FestivBela platform[cite: 3]. FestivBela may verify Hosts through: Aadhaar verification; Government-issued identification; PAN details; Business registration documents; Banking information; Other compliance documents[cite: 3].
Hosts are responsible for ensuring:
Providing false documents, misleading information, or fraudulent details may result in: Removal of events; Suspension of accounts; Delay or withholding of payouts; Cancellation of transactions; Legal action where required[cite: 3].
FestivBela allows verified Hosts to create and publish events through the Platform[cite: 3]. Before creating an event, the Host must ensure that all required verification procedures have been completed and that the Host has the legal authority to organize such an event[cite: 3].
Every event listing created on FestivBela must contain complete and accurate information, including but not limited to: Event name; Event description; Date and time; Venue details; Ticket categories; Ticket availability; Ticket pricing; Event rules and restrictions; Refund conditions where applicable; Other information requested by FestivBela[cite: 3].
The Host understands that the event listing represents the Host's own offering to Attendees and that FestivBela only provides the marketplace infrastructure[cite: 3]. FestivBela reserves the right to review, approve, restrict visibility, suspend, or remove any event listing that violates these Terms, applicable laws, or platform safety standards[cite: 3].
Hosts are solely responsible for planning, organizing, managing, and conducting their events[cite: 3]. A Host must ensure that:
The Host is responsible for all commitments made to Attendees regarding the event[cite: 3]. FestivBela is not responsible for the quality, execution, performance, or outcome of any event organized by a Host[cite: 3].
Hosts are responsible for obtaining all permissions, approvals, registrations, and licenses required for conducting their events[cite: 3]. Depending on the nature and location of the event, such requirements may include: Venue permissions; Local authority approvals; Police permissions where applicable; Fire and safety approvals; Music or copyright licenses; Food and beverage permissions; Any other legal approvals required under applicable laws[cite: 3].
The Host confirms that they will not publish or conduct an event without obtaining necessary permissions[cite: 3]. FestivBela may request evidence of permissions or compliance documents where required for safety, legal, or operational reasons[cite: 3]. Failure to obtain required approvals may result in event removal, suspension of the Host account, refund obligations, or other appropriate action[cite: 3].
Hosts must not create, promote, or conduct events that:
FestivBela has the right to remove any event that may create legal, financial, safety, or reputational risks for the Platform, Users, or the public[cite: 3].
Hosts are responsible for ensuring that all information displayed on FestivBela remains accurate throughout the event lifecycle[cite: 3]. Hosts must immediately inform FestivBela regarding any significant changes, including: Change in event date; Change in venue; Change in event timings; Changes in ticket availability; Changes affecting attendee experience; Event cancellation or postponement[cite: 3].
Hosts must not intentionally provide incomplete, false, or misleading information to attract ticket purchases[cite: 3]. If inaccurate information causes inconvenience or financial loss to Attendees, the Host may be responsible for resolving such issues, including applicable refunds[cite: 3].
Hosts may create different ticket categories for their events based on their requirements[cite: 3]. Hosts may decide: Ticket quantity; Ticket categories; Ticket availability periods; Ticket benefits; Ticket conditions[cite: 3].
Each ticket category must clearly represent the access rights and benefits available to the Attendee[cite: 3]. Hosts must ensure that ticket information is transparent and does not mislead Attendees[cite: 3]. FestivBela may require modification or removal of ticket categories that violate platform policies or applicable laws[cite: 3].
Hosts have the authority to determine the ticket prices for their events[cite: 3]. Ticket pricing decisions may include: Base ticket price; Different pricing categories; Availability-based pricing before sales begin; Free or paid ticket options[cite: 3].
The Host acknowledges that the ticket price displayed at the time of purchase forms part of the transaction agreement between the Host and the Attendee[cite: 3]. FestivBela does not determine ticket prices unless required for platform, legal, or operational reasons[cite: 3].
Once a Host has sold any ticket for an event through FestivBela, the Host shall not modify ticket prices[cite: 3]. After the first ticket sale:
Before any tickets are sold, Hosts may modify pricing information subject to FestivBela's platform rules[cite: 3].
FestivBela allows Hosts to create free events[cite: 3]. For free events:
Free events must comply with all platform rules, verification requirements, and applicable laws[cite: 3].
Attendees may purchase tickets for available events through FestivBela by completing the required booking process[cite: 3]. A ticket purchase requires:
A booking shall only be considered complete after successful payment processing and ticket issuance[cite: 3]. FestivBela may cancel or restrict transactions where: Fraud is suspected; Verification requirements are incomplete; Payment confirmation fails; Security concerns exist[cite: 3].
Tickets issued through FestivBela represent authorization to attend a specific event[cite: 3]. Tickets: Are issued digitally; Must only be used according to the applicable event conditions; Must not be duplicated, forged, or misused; Must not be commercially resold without authorization[cite: 3].
Attendees are responsible for keeping their tickets secure[cite: 3]. Any fraudulent use, duplication, unauthorized resale, or misuse of tickets may result in: Ticket cancellation; Denial of entry; Account suspension; Other legal action where applicable[cite: 3].
FestivBela permits limited ticket transfers subject to strict verification requirements[cite: 3]. A ticket transfer shall be permitted only when:
Each ticket may be transferred only once[cite: 3]. Direct transfers between individuals outside the FestivBela Platform are not permitted[cite: 3]. The original ticket holder remains responsible until the transfer process is successfully completed[cite: 3]. After successful transfer: The new verified holder becomes the authorized ticket holder; The previous holder no longer has access rights to that ticket[cite: 3].
FestivBela reserves the right to reject transfers involving suspected fraud, misuse, security concerns, or violation of these Terms[cite: 3].
All ticket payments for FestivBela-listed events must be completed through FestivBela's approved online payment system[cite: 3]. FestivBela may use authorized payment gateway partners, including PhonePe or other payment service providers selected by FestivBela[cite: 3].
Users acknowledge that:
Attempting to bypass FestivBela's payment system may result in: Account suspension; Removal of events; Cancellation of transactions; Withholding of payouts where legally permitted[cite: 3].
FestivBela may charge Service Fees for providing platform services[cite: 3]. Service Fees may cover: Platform operations; User and Host verification; Technology infrastructure; Payment processing support; Customer assistance; Security and fraud prevention measures[cite: 3].
The applicable Service Fee, if any, will be displayed before completion of the transaction[cite: 3]. FestivBela does not guarantee that Service Fees will remain unchanged and may modify such fees based on operational requirements, applicable laws, or business decisions[cite: 3]. Any changes will be communicated through appropriate platform channels[cite: 3].
FestivBela shall facilitate the collection of ticket payments from Attendees through its approved payment systems[cite: 3]. The general payment process shall operate as follows:
FestivBela may temporarily retain collected amounts until: Event completion; Refund obligations are determined; Required verification checks are completed; Settlement conditions are satisfied[cite: 3]. The detailed Host payout timeline and settlement conditions shall be governed by the applicable Host payout clauses under these Terms[cite: 3].
Hosts agree that FestivBela may deduct applicable: Service Fees; Payment processing charges where applicable; Refund amounts; Approved adjustments; Legally required deductions[cite: 3].
FestivBela shall process payments to eligible Hosts after the successful completion of the relevant event[cite: 3]. The Host payout shall generally be completed within 7 (seven) days after the event takes place, subject to completion of applicable verification, reconciliation, refund processing, and compliance checks[cite: 3].
For accounting and operational efficiency, Host payouts shall generally be processed on every Thursday of the week[cite: 3]. FestivBela reserves the right to delay or temporarily hold payouts where:
The final payout amount payable to the Host shall be calculated after applicable deductions, including: FestivBela Service Fees; Payment processing charges where applicable; Approved refunds; Chargeback amounts; Other legally applicable adjustments[cite: 3].
Hosts must provide accurate and valid banking information for receiving payments from FestivBela[cite: 3]. The Host is responsible for ensuring that:
FestivBela may verify banking details before processing payouts[cite: 3]. FestivBela shall not be responsible for delays or failed transfers caused due to: Incorrect banking information provided by the Host; Bank failures; Payment gateway issues; Government restrictions; Events outside FestivBela's reasonable control[cite: 3].
Attendees may request cancellation of purchased tickets subject to the applicable refund rules mentioned in these Terms[cite: 3]. Refund eligibility shall depend on:
Attendees understand that event organizers make arrangements based on ticket bookings, including venue arrangements, resources, and operational costs[cite: 3]. Therefore, cancellation refunds may be reduced based on the time remaining before the event[cite: 3]. Service Fees, payment processing charges, or other non-refundable charges may be deducted where applicable and where disclosed during the booking process[cite: 3].
For attendee-initiated ticket cancellations, refunds shall generally be calculated according to the following schedule[cite: 3]:
The above refund structure exists because cancellations closer to the event date may create financial losses for Hosts due to advance arrangements and commitments[cite: 3]. FestivBela may update refund calculations in future policies, provided such changes are communicated appropriately[cite: 3].
If a Host cancels an event after tickets have been sold, the Host shall be responsible for ensuring that affected Attendees receive the applicable refund amount[cite: 3]. The Host must immediately notify FestivBela regarding: The reason for cancellation; The cancellation date; Any relevant supporting information; Refund requirements[cite: 3].
Where an event is cancelled by the Host:
FestivBela may deduct or adjust available Host settlement amounts to fulfill refund obligations where permitted[cite: 3].
A Host may postpone an event instead of cancelling it, subject to compliance with these Terms[cite: 3]. If an event is postponed:
Before processing refunds, FestivBela may provide Attendees the option to confirm whether they wish to attend the event on the new scheduled date[cite: 3]. If an Attendee agrees to attend the postponed event: The existing ticket may remain valid; No refund may be applicable unless required under applicable law or FestivBela policy[cite: 3]. If an Attendee does not agree to attend the postponed event: The Attendee may request a refund; The Host shall be responsible for fulfilling applicable refund obligations[cite: 3].
Where an event date is changed significantly, Attendees shall have the right to decide whether they wish to continue with the booking[cite: 3]. FestivBela may provide options including:
The availability and timeline of refund requests may depend on: The circumstances of postponement; Host instructions; Applicable legal requirements; Operational feasibility[cite: 3]. FestivBela shall make reasonable efforts to communicate event changes to affected Attendees[cite: 3].
A chargeback occurs when an Attendee disputes a payment transaction through their bank, card provider, or payment service provider[cite: 3]. Users agree to cooperate with FestivBela in resolving payment disputes[cite: 3]. Where a chargeback occurs:
Fraudulent or misuse-based chargebacks may result in account restrictions or termination[cite: 3]. FestivBela shall not be responsible for decisions made by banks, payment providers, or financial institutions[cite: 3].
FestivBela takes reasonable measures to maintain a secure and trustworthy platform[cite: 3]. FestivBela may use: Identity verification; Aadhaar verification; KYC checks; Transaction monitoring; Security reviews; Account activity analysis[cite: 3].
FestivBela may take action where it suspects:
Actions may include: Blocking transactions; Suspending accounts; Removing events; Cancelling tickets; Reporting unlawful activities where required[cite: 3].
Users must use FestivBela only for lawful and genuine purposes[cite: 3]. Users must not:
Violation of this clause may result in immediate action by FestivBela[cite: 3].
FestivBela may temporarily suspend user or Host accounts where necessary to protect: Platform security; Users; Payment systems; Legal compliance; Business interests[cite: 3]. Suspension may occur due to:
During suspension, FestivBela may restrict access to: Accounts; Events; Tickets; Payments; Platform features[cite: 3].
FestivBela may permanently terminate an account where:
Upon termination: User access may be disabled; Events may be removed; Pending transactions may be reviewed; Outstanding obligations may continue to apply[cite: 3]. Termination does not remove responsibilities that arose before termination[cite: 3].
Hosts agree to protect and indemnify FestivBela, its directors, employees, representatives, and affiliates against claims, damages, losses, liabilities, expenses, or legal actions arising from:
The Host remains solely responsible for the consequences of their event operations[cite: 3].
FestivBela provides technology and marketplace services to connect Hosts and Attendees[cite: 3]. FestivBela shall not be responsible for:
FestivBela does not guarantee that every event listed on the Platform will meet every Attendee's expectations[cite: 3]. Users acknowledge that participation in events involves interaction with independent Hosts[cite: 3].
FestivBela shall not be responsible for delays, failures, or inability to provide services caused by circumstances beyond its reasonable control[cite: 3]. Such circumstances may include: Natural disasters; Government restrictions; War or civil disturbance; Epidemics or pandemics; Internet failures; Payment system failures; Technical disruptions; Other events beyond reasonable control[cite: 3]. Where such circumstances occur, FestivBela will make reasonable efforts to continue services or communicate necessary updates[cite: 3].
FestivBela respects the privacy of its Users and is committed to handling personal information responsibly and securely[cite: 3]. By accessing or using the FestivBela platform, Users acknowledge and agree that certain information may be collected, processed, stored, and used for providing platform services[cite: 3].
The information collected may include, but is not limited to:
FestivBela shall collect and process information only for legitimate purposes, including:
FestivBela's collection and usage of personal information shall be governed by its Privacy Policy, which forms part of these Terms[cite: 3].
FestivBela may require Aadhaar-based verification and KYC verification to improve trust, security, and transparency on the platform[cite: 3]. Users understand that verification information may be processed for:
FestivBela shall not use Aadhaar or KYC information for purposes unrelated to platform operations unless required by law or permitted under applicable regulations[cite: 3]. Where FestivBela uses third-party verification providers, such providers shall process information according to applicable agreements, security requirements, and legal obligations[cite: 3].
Users agree to provide accurate verification information[cite: 3]. Submission of false, manipulated, or fraudulent documents may result in: a. Account suspension; b. Ticket cancellation; c. Removal of events; d. Withholding of payments where legally permitted; e. Reporting to relevant authorities where required[cite: 3].
FestivBela uses authorized payment service providers to process online transactions[cite: 3]. FestivBela may receive transaction-related information such as: a. Payment status; b. Transaction reference numbers; c. Refund details; d. Settlement information; e. Payment confirmation details[cite: 3].
FestivBela does not intend to store complete payment instrument information such as full card details unless required and permitted under applicable laws and security standards[cite: 3]. Users acknowledge that payment processing may involve third-party payment providers, banks, and financial institutions[cite: 3]. FestivBela shall not be responsible for failures, delays, or errors caused by such external payment systems[cite: 3]. All payments for FestivBela-listed events must be completed through the official FestivBela payment process[cite: 3].
FestivBela may use cookies, analytics tools, and similar technologies to improve platform performance and User experience[cite: 3]. Such technologies may help FestivBela understand: a. Platform usage patterns; b. User preferences; c. Website performance; d. Security requirements; e. Service improvements[cite: 3]. Users may manage cookie preferences through their browser or device settings[cite: 3]. However, disabling certain technologies may affect the availability or functionality of some platform features[cite: 3].
FestivBela takes reasonable technical and organizational measures to protect User information against unauthorized access, misuse, alteration, disclosure, or destruction[cite: 3]. Security measures may include: a. Access controls; b. Data protection practices; c. Secure communication systems; d. Verification procedures; e. Monitoring for suspicious activity[cite: 3].
However, Users acknowledge that no digital platform can guarantee absolute security[cite: 3]. FestivBela shall not be responsible for security incidents caused by circumstances beyond its reasonable control, including unauthorized third-party actions, cyberattacks, or failures of external service providers[cite: 3]. Users are responsible for maintaining the security of their accounts and login credentials[cite: 3].
FestivBela may retain User information for as long as reasonably necessary for: a. Providing platform services; b. Maintaining transaction records; c. Resolving disputes; d. Preventing fraud; e. Meeting legal obligations; f. Maintaining business records[cite: 3].
After the applicable retention period, FestivBela may delete, anonymize, or securely dispose of information in accordance with applicable laws and internal policies[cite: 3]. Certain transaction and verification records may be retained for longer periods where legally required[cite: 3].
FestivBela may use third-party service providers to support platform operations, including: a. Payment gateways; b. Identity verification providers; c. Communication service providers; d. Cloud service providers; e. Analytics providers; f. Security service providers[cite: 3].
These third-party services may have their own terms, privacy policies, and conditions[cite: 3]. FestivBela is not responsible for the independent actions, policies, or practices of third-party service providers[cite: 3]. Users agree that limited information may be shared with such providers where necessary to provide FestivBela services[cite: 3].
All intellectual property rights relating to FestivBela, including but not limited to: a. Website design; b. Software; c. Platform features; d. Logos; e. Brand name; f. Graphics; g. Content created by FestivBela; h. Technology systems; Shall remain the exclusive property of FestivBela Events Private Limited unless otherwise stated[cite: 3].
Users shall not: a. Copy or reproduce FestivBela materials without permission; b. Reverse engineer the platform; c. Use FestivBela branding without authorization; d. Create misleading associations with FestivBela[cite: 3]. Any unauthorized use of FestivBela intellectual property may result in legal action[cite: 3].
Hosts and Users may upload content including: a. Event descriptions; b. Images; c. Promotional materials; d. Reviews; e. Feedback; f. Other platform-related content[cite: 3].
Users retain ownership of their original content[cite: 3]. However, by submitting content on FestivBela, Users grant FestivBela a limited, non-exclusive right to use such content for operating, promoting, improving, and marketing the platform[cite: 3].
Users confirm that: a. They own or have permission to use submitted content; b. Their content does not violate third-party rights; c. Their content is not illegal, misleading, or harmful[cite: 3]. FestivBela may remove content that violates these Terms or applicable laws[cite: 3].
By using FestivBela services, Users consent to receive communications from FestivBela through: a. Email; b. SMS; c. Mobile notifications; d. Platform notifications; e. Other electronic communication methods[cite: 3].
Communications may include: a. Account updates; b. Ticket confirmations; c. Payment notifications; d. Refund updates; e. Security alerts; f. Policy changes[cite: 3]. Users are responsible for ensuring that their registered contact details remain accurate and updated[cite: 3].
Users must use FestivBela only for lawful purposes and comply with all applicable Indian laws and regulations[cite: 3]. Hosts are responsible for ensuring compliance relating to: a. Event permissions; b. Venue requirements; c. Safety regulations; d. Tax obligations; e. Licenses and approvals[cite: 3]. Attendees are responsible for complying with: a. Event rules; b. Venue policies; c. Applicable laws; d. Safety instructions[cite: 3]. FestivBela reserves the right to cooperate with lawful requests from government authorities, law enforcement agencies, or regulatory bodies[cite: 3].
FestivBela encourages Users to first attempt resolving disputes through communication with FestivBela support[cite: 3]. In case a dispute cannot be resolved amicably, the parties may seek resolution through appropriate legal mechanisms[cite: 3]. Where applicable and legally permitted, disputes arising from these Terms may be resolved through arbitration under applicable Indian arbitration laws[cite: 3]. The arbitration process shall be conducted by a mutually agreed arbitrator, and the proceedings shall be conducted in accordance with applicable laws[cite: 3]. Nothing in this clause prevents FestivBela or Users from approaching courts or authorities where such rights cannot legally be restricted[cite: 3].
These Terms shall be governed and interpreted according to the laws of India[cite: 3]. Any legal proceedings relating to these Terms, subject to applicable arbitration provisions, shall be subject to the jurisdiction of competent courts in India[cite: 3]. FestivBela reserves the right to seek legal remedies available under applicable laws for violations of these Terms[cite: 3].
FestivBela shall not be responsible for delays, interruptions, suspension, or failure of services caused by circumstances beyond its reasonable control[cite: 3]. Such circumstances may include: a. Natural disasters; b. Government restrictions; c. Internet failures; d. Cybersecurity incidents; e. Payment system failures; f. War, civil disturbances, or emergencies; g. Actions of third-party service providers[cite: 3]. FestivBela shall make reasonable efforts to restore services when possible[cite: 3].
60.1 Amendments: FestivBela reserves the right to update, modify, or replace these Terms from time to time[cite: 3]. Changes shall become effective when published on the FestivBela platform unless otherwise stated[cite: 3]. Users are encouraged to review these Terms periodically[cite: 3]. Continued use of FestivBela services after changes are published shall constitute acceptance of the updated Terms[cite: 3].
60.2 Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain effective[cite: 3].
60.3 Complete Agreement: These Terms, along with FestivBela's Privacy Policy, Refund Policy, and other published policies, constitute the complete agreement between FestivBela and Users regarding platform usage[cite: 3].
60.4 Company Details:
