Cookie Policy
1. INTRODUCTION
FestivBela Events Private Limited (“FestivBela”, “Company”, “we”, “us”, or “our”) uses cookies and similar technologies on its website, applications, and digital services to provide functionality, maintain security, improve user experience, and understand how users interact with the Platform.
This Cookie Policy explains what cookies are, how FestivBela may use them, the types of cookies that may be used, the role of third-party services, and the choices available to users.
This Policy should be read together with the FestivBela Privacy Policy and Terms and Conditions.
2. WHAT ARE COOKIES?
Cookies are small text files or similar technologies stored on a user’s device when they access a website or online service.
Cookies may help a website remember user preferences, maintain login sessions, provide security, enable certain features, and understand website usage.
Cookies generally do not directly identify a person, but information collected through cookies may be associated with a user’s account or other information where permitted by applicable law.
3. HOW FESTIVBELA MAY USE COOKIES
FestivBela may use cookies and similar technologies for the following purposes:
a. Account and Login Management
To maintain user sessions, support account login, facilitate authentication services such as Google Login, and provide account-related features.
b. Platform Functionality
To support features such as event browsing, ticket booking, account management, and payment-related processes.
c. Security and Fraud Prevention
To help detect suspicious activity, protect user accounts, prevent unauthorized access, and maintain Platform security.
d. User Experience
To remember selected preferences and improve website navigation, performance, and overall user experience.
e. Analytics and Performance
Where applicable, to understand website traffic, user interactions, feature usage, and Platform performance so that FestivBela can improve its services.
4. TYPES OF COOKIES
FestivBela may use the following categories of cookies:
4.1 Essential Cookies
These cookies are required for certain basic functions of the Platform, including authentication, security, account access, and booking-related functionality.
Disabling essential cookies may prevent certain Platform features from functioning properly.
4.2 Functional Cookies
These cookies may remember user preferences and settings to provide a more convenient and personalized experience.
4.3 Analytics Cookies
These cookies may collect information about how users interact with the Platform, such as pages visited, approximate usage patterns, and Platform performance.
4.4 Security Cookies
These cookies may assist with authentication, account protection, fraud prevention, and detection of suspicious activity.
5. THIRD-PARTY COOKIES AND TECHNOLOGIES
FestivBela may use third-party services that use cookies or similar technologies in connection with the Platform.
These may include service providers involved in:
- Payment processing;
- Authentication and login;
- Analytics;
- Security and fraud prevention;
- Communication and other Platform services.
Third-party providers may process information in accordance with their respective privacy policies and terms. FestivBela does not control the cookie practices of third parties and encourages users to review their applicable privacy policies.
6. GOOGLE AUTHENTICATION
FestivBela may allow users to access or create accounts using Google authentication.
When Google authentication is used, Google or related authentication technologies may process information and use cookies or similar technologies to authenticate users, maintain login sessions, and support account security.
Such processing may be subject to Google’s applicable terms and privacy practices.
7. PAYMENT-RELATED TECHNOLOGIES
Payment service providers used by FestivBela may use cookies or similar technologies as part of payment and transaction-related processes.
These technologies may assist with:
- Transaction security;
- Fraud detection and prevention;
- Authentication; and
- Safe payment processing.
FestivBela does not intend to store complete payment card information on its own systems unless expressly stated in its Privacy Policy or otherwise required for the relevant service.
8. HOW USERS CAN CONTROL COOKIES
Users may manage or control cookies through their browser, device, or available privacy settings.
Depending on the browser or device, users may be able to:
- Block cookies;
- Delete existing cookies;
- Restrict certain types of cookies; or
- Receive notifications when cookies are being used.
However, disabling or restricting certain cookies may affect the availability or functionality of features such as login, ticket booking, payments, and other Platform services.
9. DATA SECURITY
FestivBela takes reasonable measures to protect information processed through cookies and similar technologies.
However, no electronic transmission, website, application, or online system can be guaranteed to be completely secure.
Users are responsible for maintaining the security of their account credentials and using reasonably secure devices and networks when accessing the Platform.
10. CHANGES TO THIS COOKIE POLICY
FestivBela may update this Cookie Policy from time to time to reflect changes in technology, applicable laws, Platform features, services, or business requirements.
Any updated version will be published on the FestivBela Platform with the revised “Last Updated” date.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Cookie Policy, you may contact us at:
- FestivBela Events Private Limited
- Email: info@festivbela.com